Preferred Care Network is designed specifically for South Florida residents. By focusing service exclusively on Miami‑Dade and Broward counties, we build deep relationships with community providers, local health organizations, and support programs. This concentrated effort means members benefit from strong in‑network access and timely services close to home.

These local partnerships support a provider network that includes thousands of doctors and dozens of specialty clinics and hospitals, enabling easier access to both routine and specialized care.

Preferred Care Network is more than an insurance plan. We deliver care solutions that include plan benefits and practical extras. Every plan combines hospital, medical, and prescription coverage with benefits like dental and vision care, fitness memberships, transportation, and over-the-counter item allowances. These extras are meant to strengthen health, promote independence, and reduce out-of-pocket costs.

Preferred Care Network plans have consistently earned strong performance ratings in the Medicare Star rating system. A 4.5 out of 5 rating for preventative care, member satisfaction, and chronic condition management demonstrates our commitment to quality.

These ratings give current and prospective members confidence that Preferred Care Network is a reliable healthcare partner, focused on member satisfaction and well-coordinated care.

At Preferred Care Network, service matters. Members can reach licensed agents and customer support teams in multiple languages, including Spanish, and access TTY assistance. Support is available seven days a week during extended hours, making it easier to get help when it matters most.

We encourage new members to use provider search tools, wellness resources, plan documents, and the UCard® benefits as soon as they enroll. Early engagement helps members settle into their plans with clarity and confidence.

Signing up with Preferred Care Network is straightforward. Prospective members can enroll online, by phone, or with the assistance of a licensed agent. Agents can meet in person or guide through available plan options, eligibility criteria, and benefits. The process is designed to be clear, approachable, and responsive to individual questions or concerns.

Membership begins promptly once enrollment is confirmed, and members receive welcome materials to help navigate resources, provider choices, and support services.

Preferred Care Network delivers care through a network of providers, care coordinators, and support teams working together. Team-based care helps members manage chronic conditions more effectively and stay on top of preventive screenings and regular doctor visits. That coordination helps reduce unnecessary hospital stays and ensures smoother transitions between care settings.

As part of care coordination, members receive reminders for appointments, follow-up support after medical visits, and coaching on managing health goals. These services make the experience more consistent and personal.

Preferred Care Network offers programs that help members thrive beyond their medical appointments. A fitness benefit allows eligible members to access gyms, encouraging active living. 

Other wellness support can include vision eyewear allowances, dental cleaning visits, and hearing evaluations. These extras help promote routine preventive care and boost overall well-being.

Preferred Care Network supports modern engagement with secure online tools. Members can access searchable provider directories, download plan materials, track their UCard® allowances, and explore benefits at their convenience. This technology supports transparency and self-service, allowing members to manage their healthcare on their terms.

As our digital tools expand and improve, members will find it easier to locate providers, understand benefits, and use available services with confidence.

Preferred Care Network continuously strives to do better. We evaluate performance data, member feedback, and Star ratings to identify what is working well and where we can improve. Our commitment to continuous improvement ensures that services evolve in ways that benefit members directly.

These efforts drive enhancements in customer service, care coordination, wellness programming, and eligibility support to better meet members’ needs.

As healthcare evolves, Preferred Care Network is focused on expanding program offerings, deepening local outreach, and investing in tools that support easier navigation of care. Future initiatives may include enhanced wellness programming, stronger digital support resources, and more comprehensive access to community partners and supportive services.

Our approach will remain rooted in local relationships and personalized service, helping members stay connected and supported, wherever they are on their health journey.

Preferred Care Network believes that empowerment comes through information, access, and respect. We aim to give members the tools, support, and clarity they need to navigate healthcare confidently. By offering coordinated care and personalized assistance, we help members in South Florida live healthier, more independent lives, from the start of their membership.